Ms. Burnette – she’s the boss. Let’s say she’s the manager of the Burnette Shampoo Factory in Half Hell, North Carolina. Phil is one of Ms. Burnette’s employees. The bathtub is her office; ashtray, no-slip rubber mat, three telephones out of range – she’s a bit of a big fish in a small pond. She sends for Phil: maybe she’s going to fire him, maybe she’s going to promote him, maybe she has a complaint – or a compliment – Ms. Burnette doesn’t know yet. The scene starts with Phil knocking on the bathroom door, scared, not sure what to expect.